How to keep customers
So many books and articles on the subject of retaining customers. What's a major secret? Not really so much a secret as a golden rule. Let them know you appreciate their business.
Once customers sense that you aren't really interested in them, it's only a matter of time before they move on.
There's a reason why you started your own business (independence, more money, flexibility). Your customers provide you the means to feed your family. How important does that make them?
I am a CPA in San Antonio and provide bookkeeping, payroll, taxes and more. We offer a free initial visit and look forward to serving your business needs.
Richard J. Garcia | 09/15/2010