customer service important in business
A wonderful trip to a rather picturesque town marred by poor customer service this weekend.
A town spends tax dollars to promote itself as a destination for tourists/visitors. It's storekeepers spend considerable sums of money to create the right inviting storefront and then future sales ruined by poor customer service.
I went to a small town near my home city of residence over the weekend. It was such a charming city but the experience for me was marred by poor customer service at the last place I visited. It also was the one I made a purchase from. The Cashier was so rude that I was weighing out the pro's and con's to leaving empty handed. I ultimately decided to buy.
I can't overstress how important it is for people who deal with customers/clients to treat them in a manner which keeps them coming back.
I am a CPA in San Antonio and provide bookkeeping, payroll, taxes and more. We offer a free initial visit and look forward to serving your business needs.
Richard J. Garcia | 12/19/2011