Customer service can retain and bring new business
I was supposed to pick up my favorite wristwatch form the watch repair shop near my office yesterday but was blessed with work and couldn't make it. A placed a phone call to the shop and the owner made my day. I phoned to let him know I would be picking up the watch a day later than expected. Our conversation was humor filled and left me in a better mood.
Good customer service can do that for you. It doesn't take much to do but can certainly cost you a great deal when it isn't given.
I am a CPA in San Antonio and provide bookkeeping, payroll, taxes and more. We offer a free initial visit and look forward to serving your business needs.